FAQs

Standard orders typically are delivered within 4-10 business days.
If you’ve ordered multiple items they may come in different shipments, but will use the same tracking number. If you receive a partial shipment and are missing one or more items, please wait 24 hrs to receive the remaining items. If the items are not delivered after 24 hrs, please contact our team for help.
We have a very small window to make order edits! Please reach out to our support team with your order number and your correct shipping address, so we can make changes as quickly as possible. We will make our best efforts to accommodate your request, though we ask that you double-check your address prior to placing your order, as we cannot guarantee a change in address once your order is processing.
Slate offers FREE SHIPPING on continental US orders over $50. Orders under $50 in the continental US will be subject to a $4.99 shipping fee. *Alaska and Hawaii require additional shipping charges.
We do not ship internationally. We deliver nationwide to the United States.

Follow us @slatemilk